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BSB40120

Certificate IV in Business

Business Administration

Advance your career in office administration and business services. This qualification will give you the practical skills you need to specialise in business administration with supervisory performance accountabilities.

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Course overview

Advance your career in office administration and business services. This qualification will give you the practical skills you need to specialise in business administration with supervisory performance accountabilities.

According to the Australian Government's Job Outlook service, the number of people working as general clerks grew strongly over the past five years and is expected to continue to grow in the future. This is a very large occupation with job openings expected to high over the next five years, ensuring strong job outcomes for graduates.

In this course you will advance your skills in digital technologies, while also learning key work practices such as how to write complex documents and build relationships. You will also learn specialist skills in business administration, including meeting organisation and preparation, project work, and compliance.

Successful completion of this course will give you broad skills and knowledge in business, with specialist skills to gain employment in administration roles with supervisory accountabilities.

What can I do?

  • Administration Officer
  • Administrative Team Leader
  • Assistant Business Analyst
  • Assistant Security Analyst
  • Business Development Assistant

Course outcome:

BSB40120 Certificate IV in Business

Industry Connections

At TAFE Queensland we maintain strong and relevant industry connections. Our teachers have their finger on the pulse and are equipped to guide you through your education. They'll give you the ability to meet and exceed expectations set within the business world.

Employment outcomes

This course has been developed in consultation with employers and represents a valuable personal investment towards long-term future employment.

What you will study

The successful achievement of this qualification requires you to complete all core and 6 elective units from the list below.

  • UNIT CODE
  • UNIT NAME

  • UNIT CODE
  • BSBCRT411
    Apply critical thinking to work practices
    UNIT CODE :
    BSBCRT411
    Unit description :
    This unit describes the skills and knowledge required to use advanced-level critical thinking skills in a workplace context. This includes using methods of analysis, synthesis and evaluation.
  • UNIT NAME
  • Apply critical thinking to work practices

  • UNIT CODE
  • BSBTEC404
    Use digital technologies to collaborate in a work environment
    UNIT CODE :
    BSBTEC404
    Unit description :
    This unit describes the skills and knowledge required to understand the fundamentals of using digital technologies to collaborate in a workplace context, including working as part of a remote team. It involves undertaking a basic review of organisational processes to identify opportunities for using digital technologies to complete work tasks more efficiently and effectively.
  • UNIT NAME
  • Use digital technologies to collaborate in a work environment

  • UNIT CODE
  • BSBTWK401
    Build and maintain business relationships
    UNIT CODE :
    BSBTWK401
    Unit description :
    This unit describes the skills and knowledge required to establish, develop and maintain effective work relationships and networks through relationship building and negotiation skills required by workers. These workers may be within an organisation as well as freelance or contract workers.
  • UNIT NAME
  • Build and maintain business relationships

  • UNIT CODE
  • BSBWHS411
    Implement and monitor WHS policies, procedures and programs
    UNIT CODE :
    BSBWHS411
    Unit description :
    This unit describes the skills and knowledge required to implement and monitor an organisation’s work health and safety (WHS) policies, procedures and programs in the relevant work area in order to meet legislative requirements.
  • UNIT NAME
  • Implement and monitor WHS policies, procedures and programs

  • UNIT CODE
  • BSBWRT411
    Write complex documents
    UNIT CODE :
    BSBWRT411
    Unit description :
    This unit describes the skills and knowledge required to plan, draft and finalise complex documents.
  • UNIT NAME
  • Write complex documents

  • UNIT CODE
  • BSBXCM401
    Apply communication strategies in the workplace
    UNIT CODE :
    BSBXCM401
    Unit description :
    This unit describes the skills and knowledge required to facilitate and apply communication strategies in the workplace within any industry.
  • UNIT NAME
  • Apply communication strategies in the workplace

Ways to study

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Certificate IV in Business (BSB40120)

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Certificate IV in Business

COURSE CODE: BSB40120
Payment Options

How can I pay for this course?

No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what’s right for you, get in touch. We’re here to help. 

Payment plan

If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.

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Upfront payment

This may be the full fee for the course, or the student contribution amount if you are eligible for a subsidy or concession.

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Entry requirements

There are no formal entry requirements for this course.

Selection criteria

You will be required to complete the Basic Key Skills Builder (bksb) to identify any learning support needs.

It is recommended that you have an understanding of basic business and technology concepts, which may have been acquired through previous training, qualifications and/or work experience in a business-related field.

You will be required to access and use technology to complete the learning assessment activities and resources within this course.

Important information

When studying Online self-directed it is strongly recommended students follow the order of study and enrol in no more than two units per intake or the units required to complete one cluster/stage, unless otherwise advised. 

When studying Online self-directed it is strongly recommended students follow the order of study and enrol in no more than two units per intake or the units required to complete one cluster/stage, unless otherwise advised. 

Assessment methods

Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.