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CHC33021 | 112854M

Certificate III in Individual Support

Ageing and Disability

Kick start your career in the community services industry with this entry-level qualification. Gain the practical skills and knowledge needed to provide individual support in disability as well as aged care settings.

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STUDY LOCATIONS Greater Brisbane Gold Coast Darling Downs and South West Wide Bay Burnett
WAYS TO STUDY On campus International
WHAT YOU'LL PAY
Concession
$75
Subsidised
$225
Full Fee
$4,365
International
$6,300
Eligibility calculator

Course overview

Make a start in your career in the community services industry with this entry-level qualification. This course will give you the skills you need to  provide individualised support and care to people in home, community, or health care settings.

According to the Australian Government's Job Outlook service, the number of people working in welfare support is expected to grow very strongly over the coming years. This large occupation offers strong job prospects with the workforce expected to reach over 90,000 by 2026.

You will learn how to support independence and wellbeing, gain a variety of technical skills, and develop a range of transferable skills from communication to teamwork. This specialised course will give you the skills to facilitate the empowerment of older people, people with a disability, and people living with dementia. Our highly-experienced teachers provide one-on-one guidance and support every step of the way to ensure you have the knowledge and skills needed to succeed in the field.

Successful completion of this course will qualify you to work supporting people in aged care, with disability in their homes and communities, or for National Disability Insurance Scheme (NDIS) service providers. It will also prepare you to undertake further studies in the community services and health sectors.

What can I do?

  • Aged Care Worker
  • Respite Care Worker
  • Personal Care Giver
  • Disability Services Worker
  • Direct Care Worker
  • Home Help Worker
  • Personal Care Worker
  • Support Worker

Course outcome:

CHC33021 Certificate III in Individual Support (Ageing and Disability)

Strong community partnerships

As part of your course you will gain valuable experience in real workplaces. Our strong partnerships mean you will learn the skills you need while also getting to know potential future employers.

Highly-experienced teachers

Our teaching staff are at the top of their game and are heavily involved in the industry. This means you're being taught by people who know what employers are looking for and where the sector is headed.

What you will study

The successful achievement of this qualification requires you to complete all core and 6 elective units from the list below.  You will also be required to undertake 120 hours of vocational placement in an approved setting. 

  • UNIT CODE
  • UNIT NAME

  • UNIT CODE
  • CHCCCS031
    Provide individualised support
    UNIT CODE :
    CHCCCS031
    Unit description :
    This unit describes the performance outcomes, skills and knowledge required to organise, provide and monitor personal support services for a person within the limits established by an individualised plan.
  • UNIT NAME
  • Provide individualised support

  • UNIT CODE
  • CHCCCS038
    Facilitate the empowerment of people receiving support
    UNIT CODE :
    CHCCCS038
    Unit description :
    This unit describes the performance outcomes, skills and knowledge required to facilitate the empowerment of people receiving support, and to deliver rights-based services using a person-centred approach. It should be carried out in conjunction with individualised plans.
  • UNIT NAME
  • Facilitate the empowerment of people receiving support

  • UNIT CODE
  • CHCCCS040
    Support independence and wellbeing
    UNIT CODE :
    CHCCCS040
    Unit description :
    This unit describes the skills and knowledge required to provide individualised services in ways that support independence, as well as physical and emotional wellbeing.
  • UNIT NAME
  • Support independence and wellbeing

  • UNIT CODE
  • CHCCCS041
    Recognise healthy body systems
    UNIT CODE :
    CHCCCS041
    Unit description :
    This unit describes the performance outcomes, skills and knowledge required to work with basic information about healthy body systems and the impacts of ageing and disability.
  • UNIT NAME
  • Recognise healthy body systems

  • UNIT CODE
  • CHCCOM005
    Communicate and work in health or community services
    UNIT CODE :
    CHCCOM005
    Unit description :

    This unit describes the skills and knowledge required to communicate effectively with clients, colleagues, management and other industry providers.

  • UNIT NAME
  • Communicate and work in health or community services

  • UNIT CODE
  • CHCDIV001
    Work with diverse people
    UNIT CODE :
    CHCDIV001
    Unit description :

    This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.

  • UNIT NAME
  • Work with diverse people

  • UNIT CODE
  • CHCLEG001
    Work legally and ethically
    UNIT CODE :
    CHCLEG001
    Unit description :

    This unit describes the skills and knowledge required to identify and work within the legal and ethical frameworks that apply to an individual job role.

  • UNIT NAME
  • Work legally and ethically

  • UNIT CODE
  • HLTINF006
    Apply basic principles and practices of infection prevention and control
    UNIT CODE :
    HLTINF006
    Unit description :
    This unit describes the performance outcomes, skills and knowledge required to apply basic infection prevention and control principles in work settings including implementing standard and transmission-based precautions and responding to risks.
  • UNIT NAME
  • Apply basic principles and practices of infection prevention and control

  • UNIT CODE
  • HLTWHS002
    Follow safe work practices for direct client care
    UNIT CODE :
    HLTWHS002
    Unit description :

    This unit describes the skills and knowledge required for a worker to participate in safe work practices to ensure their own health and safety, and that of others in work environments that involve caring directly for clients. It has a focus on maintaining safety of the worker, the people being supported and other community members.

  • UNIT NAME
  • Follow safe work practices for direct client care

Ways to study

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Certificate III in Individual Support (CHC33021)

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Certificate III in Individual Support

COURSE CODE: CHC33021
Payment Options

How can I pay for this course?

No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what’s right for you, get in touch. We’re here to help. 

See if you qualify for a subsidy

No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what’s right for you, get in touch. We’re here to help. 

Payment plan

If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.

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Upfront payment

This may be the full fee for the course, or the student contribution amount if you are eligible for a subsidy or concession.

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International student payment

Our preferred payment method is telegraphic transfer or credit card using Convera Global Pay for Students or the Flywire Payment Portal. Convera and Flywire both allow you to complete your payment in your own currency using a telegraphic transfer with no processing fees or delays. 
Learn more

Entry requirements

There are no formal entry requirements for this course.

Selection criteria

Domestic students
It is highly recommended that you:

  • are aged 16 years or older by the course commencement date; 
  • have successfully completed Year 10 (or equivalent) or are of mature age; and
  • have basic English skills (written and verbal communication).

International students

  • English Language Proficiency: Academic IELTS 5.5 (no individual band less than 5.0) or ISLPR 2+ on all skills or other - For a list of all English Language tests accepted by TAFE Queensland International
  • Academic Requirements: Completion of Year 10 (or equivalent). Non school-leavers must have relevant work experience or qualification that indicates likely success of course completion. For more information on the international education achievement levels equivalent to Year 10 and 12.

Applicants should be a minimum of 17 years of age and turning 18 during the first year of study with TAFE Queensland. International students who are under 18 years of age and are applying for a student visa are required by the Australian Department of Home Affairs to have adequate welfare arrangements in place.

Resources required

It is recommended that you have access to a reliable internet connection to access TAFE Queensland's online learning system Connect, and a computer with up-to-date software, including Microsoft Office and Adobe Acrobat Reader. This equipment and software is available for use at all TAFE Queensland locations.

You will be provided with a recommended reading list and/or required textbooks during orientation or at the start of each unit. The purchase of these resources may incur additional costs, or you may be able to borrow them from the TAFE Queensland library network.

You may also be required to purchase Industry Standard uniform items including TAFE Queensland branded items and closed-in, non-slip soled shoes. These details will be provided after enrolment or during orientation. The purchase of these uniform items may incur additional costs. 

Placement

If you are not currently employed or volunteering in industry, during your course you will be required to complete vocational placement so you can start practising your new skills in a real-world environment. You’ll be required to work shifts determined by your placement provider, and these can include early mornings or late nights, any day of the week, including public holidays. TAFE Queensland may be able to assist in arranging suitable placements.

Completing placement is compulsory, and you will be expected to manage family and work commitments in order to complete your shifts. You are required to complete 120 hours of placement to satisfy this component of your qualification.

National Disability Insurance Scheme (NDIS)
​This course requires you to obtain a NDIS Worker Screening Check to be eligible to attend the vocational placement assessment component of your studies.

Prior to Placement, you will need to receive and provide evidence of the following checks:

  • You must complete your online NDIS Worker Screening Clearance application at this link - NDIS Worker Screening Unit (WSU), and nominate TAFE Queensland as your employer. There is no cost to students. TAFE Queensland will verify each student.
  • Students must also complete the NDIS Worker Orientation Online Modules (4 modules/approximately 90 minutes in total). Upon completion, students will need to provide their Certificate of Completion to both TAFE Queensland and their placement provider.
  • Additionally, if students work with children on Placement, they will also need a Blue Card Working with Children Check (Blue Card in Queensland).
  • Please note: Students can apply for both the NDIS Worker Screening Clearance and Blue Card by completing a combined application via the NDIS Worker Screening portal noted above NDIS Worker Screening Unit (WSU).

Please note: TAFE Queensland wishes to warn you, as a Blue Card applicant, that it is an offence for a disqualified person to sign a Blue Card application. For further information regarding 'disqualified' persons, please contact Blue Card Services.

If your check identifies that you have a criminal history, you may be disqualified from being eligible to undertake placement and assessment, which would affect your course outcomes. If you think this might impact you, please speak to the relevant Placement Coordinator for further information.

Vaccination requirements
COVID-19 vaccination requirements across a range of high-risk settings have eased. There are no Public Health Directions in effect requiring you to be vaccinated in high risk settings. However, decisions on mandatory vaccinations will be made by the owner or operator of these settings. Some facilities may also mandate the number of vaccinations required. These requirements will be provided to the student, prior to arrangements being made for the completion of vocational placement.

Information about vaccinations and other immunisations for Vocational Placement need to be followed very closely.
The below is a summary for you to note and action as soon as you are informed of enrolment:

  • Annual Influenza Vaccination
  • Some facilities may require COVID-19 vaccination
  • Some Aged Care organisations may require Hepatitis B immunisation

Vaccination and screening/testing evidence requirements may alter during your studies, in accordance with changes to industry requirements and/or Australian Immunisation Guidelines.

Important information

Those students who have a medical contraindication may be unable to complete the vocational placement component of their course. This means you may not be able to meet all of the requirements of your course and may not be able to graduate or receive your qualification.

Assessment methods

Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.

Pathways

University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.

Learn more about University Pathways

  • James Cook University
  • Southern Cross University
  • University of Canberra
  • Griffith University
  • Queensland University of Technology
  • University of Southern Queensland

How to apply

Direct application

If you're ready to get started, simply hit the Apply Now button on your preferred course information page and get your application underway online. 

For International students

International students can either apply directly through our TAFE Queensland International Application portal, or through one of our education agents. Our registered agents can assist you with your visa application and guide you through the enrolment process. If you are from this list of countries, you will need to apply through an agent.
Learn more

Course disclaimer

All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolment numbers. Timetable information is subject to change prior to commencement and/or during the duration of your course.

Prior Experience

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