ICT30120 | 106316K

Certificate III in Information Technology

Explore a career in information and communications technology (ICT) with this entry-level qualification. Choose a specialisation that suits your career goals and get qualified to work across a variety of ICT roles.

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STUDY LOCATIONS Greater Brisbane Sunshine Coast Darling Downs and South West Far North Queensland North Queensland

WAYS TO STUDY On campus Online International

WHAT YOU'LL PAY

Concession

$1,995

Subsidised

$3,040

Full Fee

$6,170

International

$7,800

Eligibility calculator

Course overview

Kick start your career in information and communications technology (ICT) with this entry-level qualification from TAFE Queensland. Get the hands-on skills for the role you want with both a foundation stream and range of specialised streams .

According to the Australian Government's Job Outlook service, the number of people working as ICT support technicians is expected to continue to grow very strongly over the coming years. This very large occupation is likely to see around 62,000 job openings over the next five years.

Generalist IT Support stream
Choosing the IT Support stream will give you the skills you need to work as an ICT help desk operator. You'll discover how to care for computer hardware, provide ICT advice to clients, and provide basic system administration support.

Foundation stream
Providing a broad focus area, this stream has units from networking, programming, web design, cyber and cloud to give a general idea of IT and can step you into all Diploma areas.

Cyber Security Awareness
By choosing this stream, you will learn how to identify security threats and how to maintain the security of digital devices. You will also learn how to protect and secure information assets and how to administer security of systems.

Networking stream
The Network Administration stream will teach you how to set up computer networks, diagnose and action network problems, and install and manage protocols.

Web Development stream
The Website Technologies stream will prepare you to work as an ICT technician building and maintaining websites. You'll learn how to use social media tools, produce images for the web, and build, review and maintain simple websites.

Mobile iOS App Development stream
Mobile iOS App Development introduces you to building dynamic apps and user interfaces using Swift - a modern and powerful programming language which powers Apple's app ecosystem. You will use Xcode which is Apple's Integrated Development Environment (IDE) to develop apps for iPhone, iPad, Mac and more. You will also learn about app design and creating technical and user documentation to meet client specifications.

What can I do?

Help Desk Officer
Network Support Officer
ICT Technician

Course outcome:

ICT30120 Certificate III in Information Technology

Industry-standard facilities

Our learning spaces are more than just classrooms. They include simulated working environments which will develop your practical skills and prepare you for real-world situations while under the supervision of industry-experienced professionals.

Fee-Free TAFE

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What you will study

The successful achievement of this qualification requires you to complete all core and 6 elective units from a stream/location outlined on the list below.

UNIT CODE
UNIT NAME

UNIT CODE
BSBCRT301

Develop and extend critical and creative thinking skills

UNIT CODE :
BSBCRT301

Unit description :

This unit describes skills and knowledge required to develop the habit of thinking in a more creative way through looking at things differently, musing, testing, experimenting and challenging existing thought patterns.
UNIT NAME
Develop and extend critical and creative thinking skills

UNIT CODE
BSBXCS303

Securely manage personally identifiable information and workplace information

UNIT CODE :
BSBXCS303

Unit description :
UNIT NAME
Securely manage personally identifiable information and workplace information

UNIT CODE
BSBXTW301

Work in a team

UNIT CODE :
BSBXTW301

Unit description :
This unit describes the skills and knowledge required to work effectively as part of permanent or project based teams in a workplace within an industry.
UNIT NAME
Work in a team

UNIT CODE
ICTICT313

Identify IP, ethics and privacy policies in ICT environments

UNIT CODE :
ICTICT313

Unit description :
UNIT NAME
Identify IP, ethics and privacy policies in ICT environments

UNIT CODE
ICTPRG302

Apply introductory programming techniques

UNIT CODE :
ICTPRG302

Unit description :
This unit describes the skills and knowledge required to create simple applications through introductory programming techniques.
UNIT NAME
Apply introductory programming techniques

UNIT CODE
ICTSAS305

Provide ICT advice to clients

UNIT CODE :
ICTSAS305

Unit description :

This unit describes the skills and knowledge required to provide information and communications technology (ICT) advice and support to clients, including the communication of comprehensive technical information.
UNIT NAME
Provide ICT advice to clients

UNIT CODE
UNIT NAME

Basic Cyber Security Awareness stream

Basic Cyber Security Awareness stream

UNIT CODE
BSBXCS301

Protect own personal online profile from cyber security threats

UNIT CODE :
BSBXCS301

Unit description :
This unit describes the skills and knowledge required to protect own personal online profile from cyber security threats, and to limit the potential impact of online security breaches.
UNIT NAME
Protect own personal online profile from cyber security threats

UNIT CODE
BSBXCS302

Identify and report online security threats

UNIT CODE :
BSBXCS302

Unit description :
This unit describes the skills and knowledge required to identify and report online security threats to limit potential impact of cyber security breaches.
UNIT NAME
Identify and report online security threats

UNIT CODE
BSBXCS402

Promote workplace cyber security awareness and best practices

UNIT CODE :
BSBXCS402

Unit description :
This unit describes the skills and knowledge required to promote cyber security in a work area.
UNIT NAME
Promote workplace cyber security awareness and best practices

UNIT CODE
ICTSAS213

Maintain ICT System integrity

UNIT CODE :
ICTSAS213

Unit description :
This unit describes the skills and knowledge required to backup, protect and secure stand-alone and networked client server environments.
UNIT NAME
Maintain ICT System integrity

UNIT CODE
ICTSAS215

Protect and secure information assets

UNIT CODE :
ICTSAS215

Unit description :
This unit describes the skills and knowledge required to ensure information assets are protected from improper access and to secure assets in the event that they are threatened.
UNIT NAME
Protect and secure information assets

UNIT CODE
ICTSAS310

Install, configure, and secure a small office or home office network

UNIT CODE :
ICTSAS310

Unit description :
UNIT NAME
Install, configure, and secure a small office or home office network

Generalist IT Support stream

Generalist IT Support stream

UNIT CODE
ICTICT317

Maintain standard operating environments

UNIT CODE :
ICTICT317

Unit description :
This unit describes the skills and knowledge required to configure and monitor standard operating environments (SOEs) in organisations. It includes assessing organisational infrastructure, evaluating SOE deployment methods, and deploying SOEs and applications to end-user devices.
UNIT NAME
Maintain standard operating environments

UNIT CODE
ICTICT314

Connect internal hardware components

UNIT CODE :
ICTICT314

Unit description :
This unit describes the skills and knowledge required to install and configure internal hardware components and evaluate the modified system according to client and user requirements.
UNIT NAME
Connect internal hardware components

UNIT CODE
ICTSAS311

Maintain computer hardware

UNIT CODE :
ICTSAS311

Unit description :
This unit describes the skills and knowledge required to conduct preventative maintenance on physical computing components. It includes identifying methods to enable optimal operating system functionality, security protection, and performance levels, by producing maintenance plans and applying safe working practices.
UNIT NAME
Maintain computer hardware

UNIT CODE
ICTSAS308

Run standard diagnostic tests

UNIT CODE :
ICTSAS308

Unit description :
This unit describes the skills and knowledge required to troubleshoot problems, identify and implement preventative maintenance techniques, and conduct diagnostic tests on a range of platforms.
UNIT NAME
Run standard diagnostic tests

UNIT CODE
ICTSAS309

Maintain and repair ICT equipment and software

UNIT CODE :
ICTSAS309

Unit description :
UNIT NAME
Maintain and repair ICT equipment and software

UNIT CODE
ICTSAS310

Install, configure, and secure a small office or home office network

UNIT CODE :
ICTSAS310

Unit description :
UNIT NAME
Install, configure, and secure a small office or home office network

Networking stream

Networking stream

UNIT CODE
ICTCLD301

Evaluate characteristics of cloud computing solutions and services

UNIT CODE :
ICTCLD301

Unit description :
This unit describes the skills and knowledge required to undertake a basic review and analysis of cloud computing delivery and deployment models to support the needs of a business.
UNIT NAME
Evaluate characteristics of cloud computing solutions and services

UNIT CODE
ICTNWK307

Provide network systems administration

UNIT CODE :
ICTNWK307

Unit description :
UNIT NAME
Provide network systems administration

UNIT CODE
ICTNWK308

Determine and action network problems

UNIT CODE :
ICTNWK308

Unit description :
UNIT NAME
Determine and action network problems

UNIT CODE
ICTNWK309

Configure and administer network operating systems

UNIT CODE :
ICTNWK309

Unit description :
UNIT NAME
Configure and administer network operating systems

UNIT CODE
ICTNWK310

Administer network peripherals

UNIT CODE :
ICTNWK310

Unit description :
UNIT NAME
Administer network peripherals

UNIT CODE
ICTNWK311

Install and test network protocols

UNIT CODE :
ICTNWK311

Unit description :
UNIT NAME
Install and test network protocols

Web Development stream

Web Development stream

UNIT CODE
CUADIG211

Maintain interactive content

UNIT CODE :
CUADIG211

Unit description :
This unit describes the skills and knowledge required to maintain interactive content for websites or social media channels using a content management system. It involves confirming content requirements, checking links and media assets are valid and functional, updating applicable content and testing content functionality on the server.
UNIT NAME
Maintain interactive content

UNIT CODE
ICTWEB304

Build simple web pages

UNIT CODE :
ICTWEB304

Unit description :
UNIT NAME
Build simple web pages

UNIT CODE
ICTWEB305

Produce digital images for the web

UNIT CODE :
ICTWEB305

Unit description :
UNIT NAME
Produce digital images for the web

UNIT CODE
ICTWEB306

Develop web presence using social media

UNIT CODE :
ICTWEB306

Unit description :
This unit describes the skills and knowledge required to develop and drive social media traffic to an established website using social media platforms.
UNIT NAME
Develop web presence using social media

UNIT CODE
ICTWEB431

Create and style simple markup language documents

UNIT CODE :
ICTWEB431

Unit description :
This unit describes the skills and knowledge required to design and create basic markup language documents and cascading style sheets (CSS) in order to define the structure and style of a website.
UNIT NAME
Create and style simple markup language documents

UNIT CODE
ICTWEB451

Apply structured query language in relational databases

UNIT CODE :
ICTWEB451

Unit description :
UNIT NAME
Apply structured query language in relational databases

Foundation stream

Foundation stream

UNIT CODE
ICTCLD301

Evaluate characteristics of cloud computing solutions and services

UNIT CODE :
ICTCLD301

Unit description :
This unit describes the skills and knowledge required to undertake a basic review and analysis of cloud computing delivery and deployment models to support the needs of a business.
UNIT NAME
Evaluate characteristics of cloud computing solutions and services

UNIT CODE
ICTNWK311

Install and test network protocols

UNIT CODE :
ICTNWK311

Unit description :
UNIT NAME
Install and test network protocols

UNIT CODE
ICTSAS310

Install, configure, and secure a small office or home office network

UNIT CODE :
ICTSAS310

Unit description :
UNIT NAME
Install, configure, and secure a small office or home office network

UNIT CODE
ICTWEB304

Build simple web pages

UNIT CODE :
ICTWEB304

Unit description :
UNIT NAME
Build simple web pages

UNIT CODE
ICTWEB305

Produce digital images for the web

UNIT CODE :
ICTWEB305

Unit description :
UNIT NAME
Produce digital images for the web

UNIT CODE
ICTWEB431

Create and style simple markup language documents

UNIT CODE :
ICTWEB431

Unit description :
This unit describes the skills and knowledge required to design and create basic markup language documents and cascading style sheets (CSS) in order to define the structure and style of a website.
UNIT NAME
Create and style simple markup language documents

Mobile iOS App Development stream

Mobile iOS App Development stream

UNIT CODE
CUADIG304

Create visual design components

UNIT CODE :
CUADIG304

Unit description :
This unit describes the skills and knowledge required to create visual designs for interactive media components that can be integrated into a range of media products.
UNIT NAME
Create visual design components

UNIT CODE
ICTICT214

Operate application software packages

UNIT CODE :
ICTICT214

Unit description :
This unit describes the skills and knowledge required to identify, select and operate commercial software packages, including a word-processing and a spreadsheet application package.
UNIT NAME
Operate application software packages

UNIT CODE
ICTICT215

Operate digital media technology packages

UNIT CODE :
ICTICT215

Unit description :
This unit describes the skills and knowledge required to identify, select and use a digital media package and supporting technologies to produce a variety of media rich documents.
UNIT NAME
Operate digital media technology packages

UNIT CODE
ICTICT216

Design and create basic organisational documents

UNIT CODE :
ICTICT216

Unit description :
This unit describes the skills and knowledge required to design, create and produce basic organisational documents using application software according to organisational guidelines and procedures.
UNIT NAME
Design and create basic organisational documents

UNIT CODE
ICTICT309

Create ICT user documentation

UNIT CODE :
ICTICT309

Unit description :
This unit describes the skills and knowledge required to create clear and coherent user documentation that is easy to navigate and apply.
UNIT NAME
Create ICT user documentation

UNIT CODE
ICTPRG430

Apply introductory object-oriented language skills

UNIT CODE :
ICTPRG430

Unit description :
This unit describes the performance outcomes, skills and knowledge required to undertake introductory programming tasks using an object-oriented programming language including tool usage, documentation, debugging, and testing techniques.
UNIT NAME
Apply introductory object-oriented language skills

Note: For some courses, not all electives are available at all campuses.

Ways to study

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Certificate III in Information Technology (ICT30120)

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Certificate III in Information Technology

COURSE CODE: ICT30120

Payment Options

How can I pay for this course?

No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what’s right for you, get in touch. We’re here to help.

See if you qualify for a subsidy

No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what’s right for you, get in touch. We’re here to help.

Payment plan

If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.

Learn more

Upfront payment

This may be the full fee for the course, or the student contribution amount if you are eligible for a subsidy or concession.

Learn more

International student payment

Our preferred payment method is telegraphic transfer or credit card using Convera Global Pay for Students or the Flywire Payment Portal. Convera and Flywire both allow you to complete your payment in your own currency using a telegraphic transfer with no processing fees or delays.
Learn more

Entry requirements

There are no formal entry requirements for this course.

Selection criteria

Domestic students
You must have completed year 10 or equivalent.
Enrolment Conditions apply for students under 17 years of age.

International students
The following selection criteria requirements apply only to International students:

English Language Proficiency: Academic IELTS 5.5 (no individual band less than 5.0) or ISLPR 2+ on all skills or other. View a list of all English Language tests accepted by TAFE Queensland International
Academic Requirements: Completion of Year 10 (or equivalent). Non school-leavers must have relevant work experience or qualification that indicates likely success of course completion. For more information on the international education achievement levels equivalent to Year 10 and 12.

Applicants should be a minimum of 17 years of age and turning 18 during the first year of study with TAFE Queensland. International students who are under 18 years of age and are applying for a student visa are required by the Australian Department of Home Affairs to have adequate welfare arrangements in place.

Resources required

It is recommended that you have access to a reliable internet connection to access TAFE Queensland's online learning system Connect, and a computer with up-to-date software, including Microsoft Office and Adobe Acrobat Reader. This equipment and software is available for use at all TAFE Queensland locations.

TAFE Queensland Online students must have access to a Windows 10 or 11 computer. Some tasks cannot be done on a Mac M1 computer.

You will be provided with a recommended reading list and/or required textbooks during orientation or at the start of each unit. The purchase of these resources may incur additional costs up to the value of $135, or you may be able to borrow them from the TAFE Queensland library network.

You will also require access to personal stationery and a USB or external hard drive (minimum 1TB).

Important information

When studying Online self-directed it is strongly recommended students follow the order of study - Basic Cyber Security Awareness followed by order of study - Web Development, as well as not to enrol in more than two units per intake or the units required to complete one cluster/stage, unless otherwise advised.

Assessment methods

Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.

Pathways

University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.

Learn more about University Pathways

How to apply

Direct application

If you're ready to get started, simply hit the Apply Now button on your preferred course information page and get your application underway online.

For International students

International students can either apply directly through our TAFE Queensland International Application portal, or through one of our education agents. Our registered agents can assist you with your visa application and guide you through the enrolment process. If you are from this list of countries, you will need to apply through an agent.
Learn more

Course disclaimer

All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolment numbers. Timetable information is subject to change prior to commencement and/or during the duration of your course.

Prior Experience

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Certificate III in Information Technology

Course overview

What can I do?

Course outcome:

Industry-standard facilities

Fee-Free TAFE

Core units

Elective units

Download Brochure

Ask a question

Certificate III in Information Technology

Payment Options

How can I pay for this course?

See if you qualify for a subsidy

Payment plan

Upfront payment

International student payment

Entry requirements

Selection criteria

Resources required

Important information

Assessment methods

Pathways

University pathways

How to apply

Direct application

For International students

Course disclaimer

Prior Experience

Related courses

Certificate IV in Cyber Security

Careers