SIT30622 | 112775K

Certificate III in Hospitality

Food and Beverage

Launch your hospitality career with this course offering practical skills and hands-on experience. Prepare yourself with a well rounded knowledge of the hospitality industry or continue with further study.

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STUDY LOCATIONS Greater Brisbane Gold Coast Sunshine Coast Darling Downs and South West Wide Bay Burnett Far North Queensland North Queensland

WAYS TO STUDY On campus Online Apprenticeships and traineeships International

WHAT YOU'LL PAY

Concession

$1,305

Subsidised

$1,650

Full Fee

$4,435

International

$5,600

Eligibility calculator

Course overview

This qualification will provide you with the essential skills and knowledge to join the hospitality industry in an entry-level position. This course offers you the chance to discover the various exciting career pathways in hospitality — from front office receptionist in a five-star hotel, to a banquet attendant serving a function for 1,000 people, to preparing the latest on-trend cocktails.

According to the Australian Government's Job Outlook service, experienced waiters, café workers and other hospitality workers are in high demand. Strong future growth is predicted In these areas with over 200,000 job openings expected over the next five years.

In this course you will learn how to work effectively in the hospitality industry, study the lost art of real customer service, discover how to coach others in job skills and boost your cultural awareness.

Successful completion of this course will enable you to enter the workforce as a hospitality professional. You will also be well placed to continue on to further studies in this area.

What can I do?

Function Host
Guest Service Agent
Waiter
Senior Bar Attendant
Restaurant Host
Food and Beverage Attendant
Function Attendant

Course outcome:

SIT30622 Certificate III in Hospitality

Live Training restaurant

Gain practical experience in our on-campus training restaurants where you will be serving real life customers. Experience taking orders, preparing drinks, serving food and taking payment in a live environment.

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What you will study

The successful achievement of this qualification requires you to complete all core and 9 elective units from the list below.

UNIT CODE
UNIT NAME

UNIT CODE
SITHIND006

Source and use information on the hospitality industry

UNIT CODE :
SITHIND006

Unit description :
This unit describes the performance outcomes, skills and knowledge required to source and use current and emerging information on the hospitality industry. This includes industry structure, technology, laws and ethical issues specifically relevant to the hospitality industry. Hospitality personnel integrate this essential knowledge on a daily basis to work effectively in the industry.
UNIT NAME
Source and use information on the hospitality industry

UNIT CODE
SITHIND008

Work effectively in hospitality service

UNIT CODE :
SITHIND008

Unit description :
This unit describes the performance outcomes, skills and knowledge required to work effectively in a hospitality environment and provide service to customers during service periods.
UNIT NAME
Work effectively in hospitality service

UNIT CODE
SITXCCS014

Provide service to customers

UNIT CODE :
SITXCCS014

Unit description :
This unit describes the performance outcomes, skills and knowledge required to communicate effectively with and provide quality service to both internal and external customers. It requires the ability to establish rapport with customers, determine and address customer needs and expectations, and respond to complaints.
UNIT NAME
Provide service to customers

UNIT CODE
SITXCOM007

Show social and cultural sensitivity

UNIT CODE :
SITXCOM007

Unit description :
This unit describes the performance outcomes, skills and knowledge required to be socially aware when serving customers and working with colleagues. It requires the ability to communicate with people from a range of social and cultural groups with respect and sensitivity, and to address cross-cultural misunderstandings should they arise.
UNIT NAME
Show social and cultural sensitivity

UNIT CODE
SITXHRM007

Coach others in job skills

UNIT CODE :
SITXHRM007

Unit description :
This unit describes the performance outcomes, skills and knowledge required to provide on-the-job coaching to colleagues. It requires the ability to explain and demonstrate specific skills, knowledge and procedures and monitor the progress of colleagues until they are able to operate independently of the coach.
UNIT NAME
Coach others in job skills

UNIT CODE
SITXWHS005

Participate in safe work practices

UNIT CODE :
SITXWHS005

Unit description :
This unit describes the performance outcomes, skills and knowledge required to incorporate safe work practices into own workplace activities. It requires the ability to follow predetermined health, safety and security procedures and to participate in organisational work health and safety (WHS) management practices.
UNIT NAME
Participate in safe work practices

UNIT CODE
UNIT NAME

UNIT CODE
BSBCMM211

Apply communication skills

UNIT CODE :
BSBCMM211

Unit description :
This unit describes the skills and knowledge required to apply basic communication skills in the workplace, including identifying, gathering and conveying information along with completing assigned written information.
UNIT NAME
Apply communication skills

UNIT CODE
SITHFAB021

Provide responsible service of alcohol

UNIT CODE :
SITHFAB021

Unit description :
This unit describes the performance outcomes, skills and knowledge required to responsibly sell, serve or supply alcohol.
UNIT NAME
Provide responsible service of alcohol

UNIT CODE
SITHFAB022

Clean and tidy bar areas

UNIT CODE :
SITHFAB022

Unit description :
This unit describes the performance outcomes, skills and knowledge required to clean bars and public areas, clear and clean glasses, and safely dispose of waste.

Pre-requisite unit :
SITXFSA005
UNIT NAME
Clean and tidy bar areas

UNIT CODE
SITHFAB023

Operate a bar

UNIT CODE :
SITHFAB023

Unit description :
This unit describes the performance outcomes, skills and knowledge required to prepare a bar for service, take drink orders, prepare and serve alcoholic and non-alcoholic beverages and close the bar down. Customer service and selling skills are found in other units.

Pre-requisite unit :
SITHFAB021 , SITXFSA005
UNIT NAME
Operate a bar

UNIT CODE
SITHFAB024

Prepare and serve non-alcoholic beverages

UNIT CODE :
SITHFAB024

Unit description :
This unit describes the performance outcomes, skills and knowledge required to prepare and serve a range of teas, non-espresso coffees and other non-alcoholic beverages. It requires the ability to select ingredients and equipment and to use a range of methods to make and present drinks.

Pre-requisite unit :
SITXFSA005
UNIT NAME
Prepare and serve non-alcoholic beverages

UNIT CODE
SITHFAB025

Prepare and serve espresso coffee

UNIT CODE :
SITHFAB025

Unit description :
This unit describes the performance outcomes, skills and knowledge required to extract and serve espresso coffee beverages using commercial espresso machines and grinders. It requires the ability to advise customers on coffee beverages, select and grind coffee beans, prepare and assess espresso coffee beverages and to use, maintain and clean espresso machines and grinders. Complex repairs of equipment would be referred to specialist service technicians.

Pre-requisite unit :
SITXFSA005
UNIT NAME
Prepare and serve espresso coffee

UNIT CODE
SITHFAB027

Serve food and beverage

UNIT CODE :
SITHFAB027

Unit description :
This unit describes the performance outcomes, skills and knowledge required to serve food and beverages to customers in a casual dining setting. It covers the fundamental technical skills required to prepare the outlet for the service period, interact with customers to take orders, serve and clear food and beverage, and complete end of service tasks.

Pre-requisite unit :
SITXFSA005
UNIT NAME
Serve food and beverage

UNIT CODE
SITHFAB031

Provide advice on beers, spirits and liqueurs

UNIT CODE :
SITHFAB031

Unit description :
This unit describes the performance outcomes, skills and knowledge required to evaluate a range of local and imported beers, spirits and liqueurs; provide advice to customers on their selection; and continuously extend personal product knowledge.

Pre-requisite unit :
SITHFAB021
UNIT NAME
Provide advice on beers, spirits and liqueurs

UNIT CODE
SITHFAB036

Provide advice on food

UNIT CODE :
SITHFAB036

Unit description :
This unit describes the performance outcomes, skills and knowledge required to provide accurate information and advice on different menu options. It requires the ability to evaluate organisational menu items, provide advice to customers on their menu selection, contribute to menu design, and continuously extend personal product knowledge of food and cuisines.
UNIT NAME
Provide advice on food

UNIT CODE
SITXFIN007

Process financial transactions

UNIT CODE :
SITXFIN007

Unit description :
This unit describes the performance outcomes, skills and knowledge required to accept and process payments for products and services, and reconcile takings at the end of the service period or day.
UNIT NAME
Process financial transactions

UNIT CODE
SITXFSA005

Use hygienic practices for food safety

UNIT CODE :
SITXFSA005

Unit description :
This unit describes the performance outcomes, skills and knowledge required to use personal hygiene practices to prevent contamination of food that might cause food-borne illnesses. It requires the ability to follow predetermined organisational procedures and to identify and control food hazards.
UNIT NAME
Use hygienic practices for food safety

UNIT CODE
SITXFSA006

Participate in safe food handling practices

UNIT CODE :
SITXFSA006

Unit description :
This unit describes the performance outcomes, skills and knowledge required to handle food safely during the storage, preparation, display, service and disposal of food. It requires the ability to follow predetermined procedures as outlined in a food safety program.
UNIT NAME
Participate in safe food handling practices

Note: For some courses, not all electives are available at all campuses.

Ways to study

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At TAFE Queensland, we understand that employers need options and flexibility in employee training. We are committed to delivering the flexible training plans you need to get the job done. Choose from workplace training, block training, drop in days, mobile training, day release, or a mix of all these options. Learn more

You must already be employed to enrol as an apprentice or trainee with TAFE Queensland. Speak to your employer about choosing TAFE Queensland as your Supervising Registered Training Organisation (SRTO).

Costs:

Eligible apprentices and trainees that meet the Queensland state funding requirements will be charged a set fee per nominal hour. These fees are calculated at a regulated rate of $1.60 per nominal hour. Concession rates apply for students who hold a current Health Care Card or who identify as Aboriginal or Torres Strait Islander.

Non-funded apprentices and trainees will be charged a fee for service cost. These will be confirmed prior to the commencement of training.
Information regarding costs will be outlined on the agreed training plan, which will be provided to the employer and apprentice or trainee at time of induction.

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Certificate III in Hospitality (SIT30622)

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Certificate III in Hospitality

COURSE CODE: SIT30622

Payment Options

How can I pay for this course?

No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what’s right for you, get in touch. We’re here to help.

See if you qualify for a subsidy

No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what’s right for you, get in touch. We’re here to help.

Payment plan

If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.

Learn more

Upfront payment

This may be the full fee for the course, or the student contribution amount if you are eligible for a subsidy or concession.

Learn more

International student payment

Our preferred payment method is telegraphic transfer or credit card using Convera Global Pay for Students or the Flywire Payment Portal. Convera and Flywire both allow you to complete your payment in your own currency using a telegraphic transfer with no processing fees or delays.
Learn more

Entry requirements

There are no formal entry requirements for this course.

Selection criteria

International students
The following selection criteria requirements apply only to International students:

English Language Proficiency: Academic IELTS 5.0 (no individual band less than 5.0) or ISLPR 2 on all skills or other. For a list of all English Language tests accepted by TAFE Queensland International.
Academic requirements: Completion of Year 10 (or equivalent), Non school-leavers must have relevant work experience or qualification that indicates likely success of course completion. For more information on the international education achievement levels equivalent to Year 10 and 12.

Applicants should be a minimum of 17 years of age and turning 18 during the first year of study with TAFE Queensland. International students who are under 18 years of age and are applying for a student visa are required by the Australian Department of Home Affairs to have adequate welfare arrangements in place.

Resources required

â€‹It is recommended that you have access to a reliable internet connection to access TAFE Queensland's online learning system Connect, and a computer with up-to-date software, including Microsoft Office and Adobe Acrobat Reader. This equipment and software is available for use at all TAFE Queensland locations.

You will be provided with a recommended reading list and/or required textbooks during orientation or at the start of each unit. The purchase of these resources may incur additional costs, or you may be able to borrow them from the TAFE Queensland library network.

You may also be required to purchase industry standard uniform items, including TAFE Queensland branded items, industry standard clothing and enclosed leather, non-slip shoes (colour and style will depend on your region). Further specific details of all uniform requirements will be provided at Orientation, and course commencement, by your Regional TAFE Hospitality staff. Please do not make any uniform purchases until you've been notified of all details, these uniform items will incur additional costs.

Robina campus
The Robina campus will be a BYOD (Bring Your Own Device) campus for general learning. Students are able to access discounted pricing for device purchases via JB Hi-Fi. TAFE Queensland will have some portable devices available for short term loan and there will also be a limited number of desktop computers located on-site that students will be able to access. For all the details visit the BYOD page on our website.

Important information

COVID-19 vaccination requirements across a range of high-risk settings have eased. There are no Public Health Directions in affect requiring you to be vaccinated in high risk settings. However, decisions on mandatory vaccinations will be made by the owner or operator of these settings. Some facilities may also mandate the number of vaccinations required. These requirements will be provided to the student, prior to arrangements being made for the completion of vocational placement.

â€‹Please note it is a mandatory component of your training that 36 live service shifts are completed. This could be a combination of shifts in the training restaurant and an organised placement in Industry. This could require you to complete your service shifts outside of class days and times including nights and weekends.

Assessment methods

Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.

Pathways

University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.

Learn more about University Pathways

How to apply

Direct application

If you're ready to get started, simply hit the Apply Now button on your preferred course information page and get your application underway online.

For International students

International students can either apply directly through our TAFE Queensland International Application portal, or through one of our education agents. Our registered agents can assist you with your visa application and guide you through the enrolment process. If you are from this list of countries, you will need to apply through an agent.
Learn more

Course disclaimer

All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolment numbers. Timetable information is subject to change prior to commencement and/or during the duration of your course.

Prior Experience

I already have an experience, can i get credit?

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Certificate III in Hospitality

Food and Beverage

Course overview

What can I do?

Course outcome:

Live Training restaurant

Fee-Free TAFE

Core units

Elective units

Download Brochure

Ask a question

Certificate III in Hospitality

Payment Options

How can I pay for this course?

See if you qualify for a subsidy

Payment plan

Upfront payment

International student payment

Entry requirements

Selection criteria

Resources required

Important information

Assessment methods

Pathways

University pathways

How to apply

Direct application

For International students

Course disclaimer

Prior Experience

Related courses

Certificate III in Commercial Cookery

Careers

Certificate III in Commercial Cookery

Careers