BSB50120

Diploma of Business

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Thrive in a career in business with this high-level qualification. This course is perfect for people who want to elevate their skills at a management or executive level.

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STUDY LOCATIONS Greater Brisbane Sunshine Coast Darling Downs and South West Wide Bay Burnett Far North Queensland North Queensland Online

WAYS TO STUDY On campus Online Apprenticeships and traineeships

WHAT YOU'LL PAY

Full Fee

$11,715 - $12,000

Eligibility calculator

Course overview

Upgrade your career with this high-level qualification. You will take control with specialised knowledge, and advanced skills.

According to the Australian Government's Job Outlook service, demand for office management roles is expected to experience stable growth over the next five years. This is a very large occupation with job opportunities available across a number of industries including construction, professional services, and education and training.

This qualification is facilitated by expert teaching staff who have a high degree of industry connection and are able to guide you through your studies. You will develop specialised knowledge which includes communicating with influence, project work, workforce planning management, and risk.

Successful completion of this flexible qualification will provide you with high-level business skills that will enhance your career and expand potential professional and educational pathways.

What can I do?

Program Consultant
Program Coordinator
Executive Officer
Administration Manager

Course outcome:

BSB50120 Diploma of Business; or

BSB50120 Diploma of Business (Business Development); or

BSB50120 Diploma of Business (Leadership); or

BSB50120 Diploma of Business (Business Operations).

Online study options

Online virtual classroom – includes immersive reality experiences, virtual skills coaches and collaborative learning environments in timetabled virtual classes three days per week. Learn more >

Online self-directed – includes on-demand tutorials, giving you ultimate flexibility and freedom to set your own deadlines and study part-time when and where it suits you. Learn more >

Fee-Free TAFE

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What you will study

The successful achievement of this qualification requires you to complete 7 elective units from the list below.

To achieve a specialisation you must complete 4 elective units from one of:

Business Development
Leadership
Business Operations

UNIT CODE
UNIT NAME

UNIT CODE
BSBCRT511

Develop critical thinking in others

UNIT CODE :
BSBCRT511

Unit description :
This unit describes the skills and knowledge required to develop critical and creative thinking skills in others within a workplace context.
UNIT NAME
Develop critical thinking in others

UNIT CODE
BSBFIN501

Manage budgets and financial plans

UNIT CODE :
BSBFIN501

Unit description :
This unit describes the skills and knowledge required to undertake financial management in an organisation or work area. It includes planning and implementing financial management approaches and supporting and evaluating effectiveness of financial management processes.
UNIT NAME
Manage budgets and financial plans

UNIT CODE
BSBOPS501

Manage business resources

UNIT CODE :
BSBOPS501

Unit description :
This unit describes the skills and knowledge required to manage resources according to planned business strategies.
UNIT NAME
Manage business resources

UNIT CODE
BSBSUS511

Develop workplace policies and procedures for sustainability

UNIT CODE :
BSBSUS511

Unit description :
This unit describes the skills and knowledge required to develop and implement workplace sustainability policies and to modify the policy to suit changed circumstances.
UNIT NAME
Develop workplace policies and procedures for sustainability

UNIT CODE
BSBXCM501

Lead communication in the workplace

UNIT CODE :
BSBXCM501

Unit description :
This unit describes the skills and knowledge required to lead communication in the workplace within any industry.
UNIT NAME
Lead communication in the workplace

UNIT CODE
UNIT NAME

General Electives

General Electives

UNIT CODE
BSBCMM511

Communicate with influence

UNIT CODE :
BSBCMM511

Unit description :
This unit describes the skills and knowledge required to present and negotiate persuasively, lead and participate in meetings and make presentations to customers, clients and other key stakeholders.
UNIT NAME
Communicate with influence

UNIT CODE
BSBCRT412

Articulate, present and debate ideas

UNIT CODE :
BSBCRT412

Unit description :
This unit describes the skills and knowledge required to articulate, present and debate ideas in a work or broader life context using creative techniques in order to provoke response, reaction and critical discussion.
UNIT NAME
Articulate, present and debate ideas

UNIT CODE
BSBHRM415

Coordinate recruitment and onboarding

UNIT CODE :
BSBHRM415

Unit description :
This unit describes the skills and knowledge required to develop and implement strategies to source candidates and to assess their suitability for available positions.
UNIT NAME
Coordinate recruitment and onboarding

UNIT CODE
BSBHRM525

Manage recruitment and onboarding

UNIT CODE :
BSBHRM525

Unit description :
This unit describes the skills and knowledge required to manage all aspects of recruitment and onboarding processes according to organisational policies and procedures.
UNIT NAME
Manage recruitment and onboarding

UNIT CODE
BSBMKG541

Identify and evaluate marketing opportunities

UNIT CODE :
BSBMKG541

Unit description :
This unit describes the skills and knowledge required to identify, evaluate and take advantage of marketing opportunities by analysing market data, distinguishing characteristics of possible markets and assessing viability of changes to operations.
UNIT NAME
Identify and evaluate marketing opportunities

UNIT CODE
BSBOPS502

Manage business operational plans

UNIT CODE :
BSBOPS502

Unit description :
This unit describes the skills and knowledge required to develop and monitor the implementation of operational plans to support efficient and effective workplace practices and organisational productivity and profitability.
UNIT NAME
Manage business operational plans

UNIT CODE
BSBOPS504

Manage business risk

UNIT CODE :
BSBOPS504

Unit description :
This unit describes skills and knowledge required to manage business risks in a range of contexts across an organisation or for a specific business unit or area in any industry setting.
UNIT NAME
Manage business risk

UNIT CODE
BSBPEF402

Develop personal work priorities

UNIT CODE :
BSBPEF402

Unit description :
This unit describes the skills and knowledge required to plan and prioritise own work tasks. It also addresses the skills and knowledge to monitor and obtain feedback on personal work performance.
UNIT NAME
Develop personal work priorities

UNIT CODE
BSBPEF501

Manage personal and professional development

UNIT CODE :
BSBPEF501

Unit description :
This unit describes the skills and knowledge required to implement systems and process that support the personal and professional development of self and others.
UNIT NAME
Manage personal and professional development

UNIT CODE
BSBPEF502

Develop and use emotional intelligence

UNIT CODE :
BSBPEF502

Unit description :
This unit describes the skills and knowledge required to develop and use emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the workplace.
UNIT NAME
Develop and use emotional intelligence

UNIT CODE
BSBPMG430

Undertake project work

UNIT CODE :
BSBPMG430

Unit description :
This unit describes the skills and knowledge required to undertake a minor project or a section of a larger project.
UNIT NAME
Undertake project work

UNIT CODE
BSBTEC404

Use digital technologies to collaborate in a work environment

UNIT CODE :
BSBTEC404

Unit description :
This unit describes the skills and knowledge required to understand the fundamentals of using digital technologies to collaborate in a workplace context, including working as part of a remote team. It involves undertaking a basic review of organisational processes to identify opportunities for using digital technologies to complete work tasks more efficiently and effectively.
UNIT NAME
Use digital technologies to collaborate in a work environment

UNIT CODE
BSBTEC501

Develop and implement an e-commerce strategy

UNIT CODE :
BSBTEC501

Unit description :
This unit describes the skills and knowledge required to evaluate e-commerce models and strategies for use in a business context. This includes the ability to incorporate results of evaluations into design of an e-commerce strategy, including marketing, buying and selling goods and services online.
UNIT NAME
Develop and implement an e-commerce strategy

UNIT CODE
BSBTWK401

Build and maintain business relationships

UNIT CODE :
BSBTWK401

Unit description :
This unit describes the skills and knowledge required to establish, develop and maintain effective work relationships and networks through relationship building and negotiation skills required by workers. These workers may be within an organisation as well as freelance or contract workers.
UNIT NAME
Build and maintain business relationships

UNIT CODE
BSBTWK503

Manage meetings

UNIT CODE :
BSBTWK503

Unit description :
This unit describes the skills and knowledge required to manage a range of meetings including overseeing the meeting preparation processes, chairing meetings, organising the minutes and reporting meeting outcomes.
UNIT NAME
Manage meetings

UNIT CODE
BSBSTR502

Facilitate continuous improvement

UNIT CODE :
BSBSTR502

Unit description :
This unit describes the skills and knowledge required to lead and manage continuous improvement systems and processes. Particular emphasis is on the development of systems and the analysis of information to monitor and adjust performance strategies, and to manage opportunities for further improvements.
UNIT NAME
Facilitate continuous improvement

Business Development

Business Development

UNIT CODE
BSBMKG541

Identify and evaluate marketing opportunities

UNIT CODE :
BSBMKG541

Unit description :
This unit describes the skills and knowledge required to identify, evaluate and take advantage of marketing opportunities by analysing market data, distinguishing characteristics of possible markets and assessing viability of changes to operations.
UNIT NAME
Identify and evaluate marketing opportunities

UNIT CODE
BSBMKG546

Develop social media engagement plans

UNIT CODE :
BSBMKG546

Unit description :
This unit describes the skills and knowledge required to effectively develop social media engagement plans with a preferred target audience.
UNIT NAME
Develop social media engagement plans

UNIT CODE
BSBMKG550

Promote products and services to international markets

UNIT CODE :
BSBMKG550

Unit description :
This unit describes the skills and knowledge required to promote products and services to international markets in line with the organisational marketing plan and strategy for a specified target market.
UNIT NAME
Promote products and services to international markets

UNIT CODE
BSBTWK401

Build and maintain business relationships

UNIT CODE :
BSBTWK401

Unit description :
This unit describes the skills and knowledge required to establish, develop and maintain effective work relationships and networks through relationship building and negotiation skills required by workers. These workers may be within an organisation as well as freelance or contract workers.
UNIT NAME
Build and maintain business relationships

UNIT CODE
SIRXMKT006

Develop a social media strategy

UNIT CODE :
SIRXMKT006

Unit description :
UNIT NAME
Develop a social media strategy

Leadership

Leadership

UNIT CODE
BSBHRM412

Support employee and industrial relations

UNIT CODE :
BSBHRM412

Unit description :
This unit describes the skills and knowledge required to communicate and implement employee relations (ER) and industrial relations (IR) policies and procedures to effectively represent organisations and employers.
UNIT NAME
Support employee and industrial relations

UNIT CODE
BSBHRM521

Facilitate performance development processes

UNIT CODE :
BSBHRM521

Unit description :
This unit describes the skills and knowledge required to develop and facilitate implementation of performance development processes and to coordinate individual or group learning and development to encourage effective employee performance.
UNIT NAME
Facilitate performance development processes

UNIT CODE
BSBLDR522

Manage people performance

UNIT CODE :
BSBLDR522

Unit description :
This unit describes the skills and knowledge required to manage the performance of staff that are direct reports.
UNIT NAME
Manage people performance

UNIT CODE
BSBLDR523

Lead and manage effective workplace relationships

UNIT CODE :
BSBLDR523

Unit description :
This unit describes the skills and knowledge required to lead and manage effective workplace relationships.
UNIT NAME
Lead and manage effective workplace relationships

UNIT CODE
BSBPEF501

Manage personal and professional development

UNIT CODE :
BSBPEF501

Unit description :
This unit describes the skills and knowledge required to implement systems and process that support the personal and professional development of self and others.
UNIT NAME
Manage personal and professional development

UNIT CODE
BSBPMG430

Undertake project work

UNIT CODE :
BSBPMG430

Unit description :
This unit describes the skills and knowledge required to undertake a minor project or a section of a larger project.
UNIT NAME
Undertake project work

UNIT CODE
BSBTWK502

Manage team effectiveness

UNIT CODE :
BSBTWK502

Unit description :
This unit describes the skills and knowledge required to lead teams in the workplace and to actively engage with the management of the organisation.
UNIT NAME
Manage team effectiveness

Business Operations

Business Operations

UNIT CODE
BSBHRM525

Manage recruitment and onboarding

UNIT CODE :
BSBHRM525

Unit description :
This unit describes the skills and knowledge required to manage all aspects of recruitment and onboarding processes according to organisational policies and procedures.
UNIT NAME
Manage recruitment and onboarding

UNIT CODE
BSBHRM529

Coordinate separation and termination processes

UNIT CODE :
BSBHRM529

Unit description :
This unit describes the skills and knowledge required to coordinate redeployment, resignation, retirement, dismissal and redundancy, including the conduct of exit interviews.
UNIT NAME
Coordinate separation and termination processes

UNIT CODE
BSBOPS502

Manage business operational plans

UNIT CODE :
BSBOPS502

Unit description :
This unit describes the skills and knowledge required to develop and monitor the implementation of operational plans to support efficient and effective workplace practices and organisational productivity and profitability.
UNIT NAME
Manage business operational plans

UNIT CODE
BSBOPS504

Manage business risk

UNIT CODE :
BSBOPS504

Unit description :
This unit describes skills and knowledge required to manage business risks in a range of contexts across an organisation or for a specific business unit or area in any industry setting.
UNIT NAME
Manage business risk

UNIT CODE
BSBTWK503

Manage meetings

UNIT CODE :
BSBTWK503

Unit description :
This unit describes the skills and knowledge required to manage a range of meetings including overseeing the meeting preparation processes, chairing meetings, organising the minutes and reporting meeting outcomes.
UNIT NAME
Manage meetings

Accelerated program

Accelerated program

UNIT CODE
BSBCRT412

Articulate, present and debate ideas

UNIT CODE :
BSBCRT412

Unit description :
This unit describes the skills and knowledge required to articulate, present and debate ideas in a work or broader life context using creative techniques in order to provoke response, reaction and critical discussion.
UNIT NAME
Articulate, present and debate ideas

UNIT CODE
BSBOPS502

Manage business operational plans

UNIT CODE :
BSBOPS502

Unit description :
This unit describes the skills and knowledge required to develop and monitor the implementation of operational plans to support efficient and effective workplace practices and organisational productivity and profitability.
UNIT NAME
Manage business operational plans

UNIT CODE
BSBOPS504

Manage business risk

UNIT CODE :
BSBOPS504

Unit description :
This unit describes skills and knowledge required to manage business risks in a range of contexts across an organisation or for a specific business unit or area in any industry setting.
UNIT NAME
Manage business risk

UNIT CODE
BSBPEF501

Manage personal and professional development

UNIT CODE :
BSBPEF501

Unit description :
This unit describes the skills and knowledge required to implement systems and process that support the personal and professional development of self and others.
UNIT NAME
Manage personal and professional development

UNIT CODE
BSBPEF502

Develop and use emotional intelligence

UNIT CODE :
BSBPEF502

Unit description :
This unit describes the skills and knowledge required to develop and use emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the workplace.
UNIT NAME
Develop and use emotional intelligence

UNIT CODE
BSBPMG430

Undertake project work

UNIT CODE :
BSBPMG430

Unit description :
This unit describes the skills and knowledge required to undertake a minor project or a section of a larger project.
UNIT NAME
Undertake project work

UNIT CODE
BSBTWK502

Manage team effectiveness

UNIT CODE :
BSBTWK502

Unit description :
This unit describes the skills and knowledge required to lead teams in the workplace and to actively engage with the management of the organisation.
UNIT NAME
Manage team effectiveness

Australian Virtual Business College

Australian Virtual Business College

UNIT CODE
BSBOPS502

Manage business operational plans

UNIT CODE :
BSBOPS502

Unit description :
This unit describes the skills and knowledge required to develop and monitor the implementation of operational plans to support efficient and effective workplace practices and organisational productivity and profitability.
UNIT NAME
Manage business operational plans

UNIT CODE
BSBOPS504

Manage business risk

UNIT CODE :
BSBOPS504

Unit description :
This unit describes skills and knowledge required to manage business risks in a range of contexts across an organisation or for a specific business unit or area in any industry setting.
UNIT NAME
Manage business risk

UNIT CODE
BSBPMG430

Undertake project work

UNIT CODE :
BSBPMG430

Unit description :
This unit describes the skills and knowledge required to undertake a minor project or a section of a larger project.
UNIT NAME
Undertake project work

UNIT CODE
BSBCMM511

Communicate with influence

UNIT CODE :
BSBCMM511

Unit description :
This unit describes the skills and knowledge required to present and negotiate persuasively, lead and participate in meetings and make presentations to customers, clients and other key stakeholders.
UNIT NAME
Communicate with influence

UNIT CODE
BSBLDR523

Lead and manage effective workplace relationships

UNIT CODE :
BSBLDR523

Unit description :
This unit describes the skills and knowledge required to lead and manage effective workplace relationships.
UNIT NAME
Lead and manage effective workplace relationships

UNIT CODE
BSBTWK502

Manage team effectiveness

UNIT CODE :
BSBTWK502

Unit description :
This unit describes the skills and knowledge required to lead teams in the workplace and to actively engage with the management of the organisation.
UNIT NAME
Manage team effectiveness

UNIT CODE
BSBPEF502

Develop and use emotional intelligence

UNIT CODE :
BSBPEF502

Unit description :
This unit describes the skills and knowledge required to develop and use emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the workplace.
UNIT NAME
Develop and use emotional intelligence

Note: For some courses, not all electives are available at all campuses.

Ways to study

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CAMPUS	APPRENTICESHIP / TRAINEESHIPS	DELIVERY MODE
Nambour	Traineeship	WORKPLACE	DROP IN DAYS	BLOCK TRAINING	DAY RELEASE	MOBILE VAN	Online
Mooloolaba	Traineeship	WORKPLACE	DROP IN DAYS	BLOCK TRAINING	DAY RELEASE	MOBILE VAN	Online

CAMPUS	APPRENTICESHIP / TRAINEESHIPS	DELIVERY MODE
Bundaberg	Traineeship	WORKPLACE	DROP IN DAYS	BLOCK TRAINING	DAY RELEASE	MOBILE VAN	Online
Gympie	Traineeship	WORKPLACE	DROP IN DAYS	BLOCK TRAINING	DAY RELEASE	MOBILE VAN	Online
Maryborough	Traineeship	WORKPLACE	DROP IN DAYS	BLOCK TRAINING	DAY RELEASE	MOBILE VAN	Online

At TAFE Queensland, we understand that employers need options and flexibility in employee training. We are committed to delivering the flexible training plans you need to get the job done. Choose from workplace training, block training, drop in days, mobile training, day release, or a mix of all these options. Learn more

You must already be employed to enrol as an apprentice or trainee with TAFE Queensland. Speak to your employer about choosing TAFE Queensland as your Supervising Registered Training Organisation (SRTO).

Costs:

Eligible apprentices and trainees that meet the Queensland state funding requirements will be charged a set fee per nominal hour. These fees are calculated at a regulated rate of $1.60 per nominal hour. Concession rates apply for students who hold a current Health Care Card or who identify as Aboriginal or Torres Strait Islander.

Non-funded apprentices and trainees will be charged a fee for service cost. These will be confirmed prior to the commencement of training.
Information regarding costs will be outlined on the agreed training plan, which will be provided to the employer and apprentice or trainee at time of induction.

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Diploma of Business (BSB50120)

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Diploma of Business

COURSE CODE: BSB50120

Payment Options

How can I pay for this course?

No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what’s right for you, get in touch. We’re here to help.

See if you qualify for a subsidy

No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what’s right for you, get in touch. We’re here to help.

Payment plan

If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.

Learn more

Upfront payment

This may be the full fee for the course, or the student contribution amount if you are eligible for a subsidy or concession.

Learn more

VET Student Loan - $12,063 cap

This is an interest-free personal loan from the Australian Government that provides eligible students access to capped funding to help pay for their studies.

Learn more

Entry requirements

There are no formal entry requirements for this course.

Selection criteria

Entry into the:

mainstream program is via direct entry and it is recommended that you have:

completed a Certificate IV in Business, or another relevant qualification, and/or that you have experience in a range of work environments in the business industry;
intermediate (Year 12 equivalent) literacy skills as study will involve a range of reading comprehension activities, report writing, and conducting and analysing research. Your written communication needs to be of a professional standard in presentation, structure, grammar, spelling and punctuation;
basic computer skills that enable you to access resources online, send and receive emails and use a range of MS Office programs; and
a range of study skills, self-motivation and reasonable independence to direct your study.

accelerated program is via an application process and requires applicants to have at least 3 years' experience working in a medium to large organisation.

Resources required

It is recommended that you have access to a reliable internet connection to access TAFE Queensland's online learning system Connect, and a computer with up-to-date software, including Microsoft Office and Adobe Acrobat Reader. This equipment and software is available for use at all TAFE Queensland locations.

You will be provided with a recommended reading list and/or required textbooks during orientation or at the start of each unit. The purchase of these resources may incur additional costs, or you may be able to borrow them from the TAFE Queensland library network.

You are also required to have access to a calculator, a laptop or tablet device, a USB and a headset including microphone.

Robina campus
The Robina campus will be a BYOD (Bring Your Own Device) campus for general learning. Students are able to access discounted pricing for device purchases via JB Hi-Fi. TAFE Queensland will have some portable devices available for short term loan and there will also be a limited number of desktop computers located on-site that students will be able to access. For all the details visit the BYOD page on our website.

Important information

Online self-directed Study
When studying Online self-directed it is strongly recommended students follow the order of study and enrol in no more than two units per intake or the units required to complete one cluster/stage, unless otherwise advised.
Order of Study for Diploma of Business, Diploma of Business - Operations and Diploma of Business - Leadership.

Assessment methods

Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.

Pathways

University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.

Learn more about University Pathways

How to apply

Direct application

If you're ready to get started, simply hit the Apply Now button on your preferred course information page and get your application underway online.

Apply through QTAC

You can apply to study this course through the Queensland Tertiary Admission Centre (QTAC). You will need to submit your application on the QTAC website. It will be assessed, and if you are successful you will receive an offer directly through QTAC. You will need to accept your offer from QTAC before enrolling with TAFE Queensland.

Course disclaimer

All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolment numbers. Timetable information is subject to change prior to commencement and/or during the duration of your course.

Prior Experience

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Diploma of Business

test

Course overview

What can I do?

Course outcome:

Online study options

Fee-Free TAFE

Core units

Elective units

Download Brochure

Ask a question

Diploma of Business

Payment Options

How can I pay for this course?

See if you qualify for a subsidy

Payment plan

Upfront payment

VET Student Loan - $12,063 cap

Entry requirements

Selection criteria

Resources required

Important information

Assessment methods

Pathways

University pathways

How to apply

Direct application

Apply through QTAC

Course disclaimer

Prior Experience